Privacy Notice

Waitlist signup:

• Email address, and any other information you voluntarily provide (e.g., name, company) when you sign up to be notified about our launch.

Live chat support (via Zendesk):

• Any information you share with us through the chat widget (e.g., your name, email, and the content of your messages).
• Certain technical information collected automatically by Zendesk to operate the chat feature (e.g., IP address, browser type, device information).

Automatically collected technical data:

• We do not currently use analytics or advertising tracking tools on this Site.

We use the information above to:

• Notify you when our product launches.
• Respond to questions or support requests you send us via chat.
• Understand how visitors use our Site, so we can improve it.
• Communicate with you about Chexbill, if you’ve agreed to receive such communications.

We do not sell your personal information.

We use the following third-party services to operate this Site. These providers may process your information on our behalf, subject to their own privacy policies:

• Zendesk provides our live chat support widget. See Zendesk’s Privacy Policy.
• Brevo stores and manages waitlist email addresses and sends related communications. See Brevo’s Privacy Policy.

This Site uses cookies, including those set by third-party tools like Zendesk, to operate the chat feature. You can manage your cookie preferences using the banner shown when you first visit the Site.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent to further communications from us at any time (e.g., by clicking “unsubscribe” or contacting us directly).

To exercise these rights, contact us at legal@chexbill.com.

We retain waitlist email addresses for up to 12 months, until our product launches, or until you ask us to delete them, whichever comes first. Chat messages are retained per Zendesk’s standard retention settings, or as otherwise configured by us.

If you have questions about this Privacy Notice or how we handle your information, contact us at:

legal@chexbill.com
Chexbill LLC
254 Chapman Rd, STE 208, Newark, DE 19702

We may update this notice as our product and practices evolve. We’ll update the “Last updated” date above when we do. Material changes will be communicated where appropriate.